Terms and Conditions

You must provide accurate and complete information during registration. This includes your full name, date of birth, email address, phone number, and residential address. If you provide false information, your account will be suspended and all winnings will be forfeited.

Before your first withdrawal or at any time, we may request documents for identity verification. These include national ID card, passport, driver's license, or proof of address. The verification process is usually completed within 24-48 hours.

Create a strong and unique password for your account. Do not share your password with anyone and change it regularly. If you believe your account has been compromised, notify our support team immediately.

If your account remains inactive for 6 months, we may charge an inactivity fee or temporarily suspend the account. However, your balance will remain secure and you can reactivate it at any time.

We support mobile banking, bank transfer, and e-wallets. The minimum deposit amount is BDT 500 and the maximum limit varies by payment method. All deposits are credited instantly or within 15 minutes. There are no hidden fees.

Your account must be verified before withdrawal. The minimum withdrawal amount is BDT 1000. Average processing time is 5-15 minutes. You must withdraw using the same method you deposited with. The daily maximum withdrawal limit is BDT 100,000, but this limit is higher for VIP members.

Before withdrawing from your bonus balance, you must meet the specified wagering requirements. Each bonus has its own terms that are clearly stated on the promotions page. Typically, wagering requirements are 20-30 times the bonus amount.

We monitor suspicious transactions and use advanced systems to prevent fraud. If any fraudulent activity is detected, the account will be suspended and relevant authorities will be notified. We comply with international regulations to prevent money laundering.

New players will receive up to 100% welcome bonus on their first deposit. To claim this bonus, you must deposit within 7 days of registration. The minimum deposit to receive the bonus is BDT 500. Wagering requirement is 25x.

Weekly and monthly reload bonuses are available for regular players. These bonuses can range from 25% to 50% and are offered on specific days. Each reload bonus has its own wagering conditions and time limit.

You will receive a certain percentage of your losses as cashback. Typically 10%-20% cashback is offered, which varies according to VIP level. Cashback is usually available with low wagering requirements or no requirements at all.

Bonus abuse is strictly prohibited. If claiming bonuses using multiple accounts, collusion, or system manipulation is detected, all bonuses and winnings will be canceled and the account will be permanently closed.

All games come with international RNG certification and are audited regularly. Every outcome is completely random and not predetermined. We never manipulate games and ensure equal opportunity for all players.

Each game and table has specific minimum and maximum betting limits that are clearly shown in the game interface. You can set personal deposit and betting limits to ensure your responsible gaming.

If a game is disrupted due to a technical error or system malfunction, your bet will be refunded or the game state will be restored. If any loss occurs due to server or network issues, we will attempt to provide compensation.

Collusion, bot usage, account sharing, system exploitation, or any form of cheating is strictly prohibited. If such activity is detected, the account will be permanently banned and all winnings will be forfeited. We use advanced fraud detection systems.

You can set daily, weekly, or monthly deposit and betting limits at any time. These limits ensure your control and prevent excessive play. A 24-48 hour cooling period is required to change limits.

If you feel your gaming has become unbalanced, you can choose self-exclusion for 6 months, 1 year, or permanently. During this period, your account will be blocked and you will not receive any promotions or marketing materials.

If you notice that gaming is negatively affecting your daily life, work, family, or financial stability, seek help immediately. Our support team can connect you with appropriate counseling resources.

Bd99com takes minor protection seriously. We follow strict age verification procedures. Parents should use parental control software on their devices and keep login information secure.

No part of the site, content, design, or software may be copied, republished, distributed, or reverse-engineered without our written permission. Such activities may result in legal action.

The bd99com logo and brand name are registered trademarks. No third party may use our brand name or logo without permission. If you see misuse of our brand, please let us know.

If you violate these terms, engage in fraudulent activity, provide false information, create multiple accounts, abuse bonuses, or engage in any prohibited activity, your account will be suspended. During suspension, we will investigate and take appropriate action.

You may close your account at any time. Contact our support team and submit your request. Withdraw all balances before closing the account. If you wish to reopen within 30 days after closure, it may be possible.

If your account is suspended or terminated, your valid balance will be refunded, but if any breach of terms or fraudulent activity is proven, the balance will be forfeited. We always make this decision fairly and transparently.